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Marks And Spencer Worker Claims She Was Sacked After Taking Time Off Work For Root Canal Surgery


A former Marks and Spencer worker has said being sacked after taking a break for root canal surgery felt like being ‘kicked in the teeth’.

Natalie Dalziel, 28, from Staffordshire, was dismissed by M&S after having nine days off work following her operation.


She claims she lost her job at the Wolstanton branch, in Staffordshire, for time taken off for illness.

Ms Dalziel has now lost her appeal in a last-ditch attempt to be reinstated.

M&S has left a worker "heartbroken" - after sacking her for taking too much time off with sickness. Natalie Dalziel, from Staffordshire, was given the boot by Marks and Spencer after having nine days off work following root canal surgery. Devastated Natalie said: "I've been kicked in the teeth."
Natalie Dalziel is worried she won’t be able to provide for her seven-year-old son

Ms Dalziel, who has worked for M&S since 2016, was dismissed just before Christmas after being off work with a sickness bug, a trapped nerve and dental issues over an eight-month period.

The mum-of-one, who was employed as a permanent part-time staff member, told StokeonTrentLive: ‘I have a seven-year-old boy who I need to provide for and I’ve been so down with the money situation.

‘I was first off sick when I went into work and vomited. The toilets were out of order and I threw up in the sink.


‘My next sick day was when I got a trapped nerve in my leg. I did everything I could to get back to work – and even bought new footwear and leg supports.

‘I couldn’t bear the pain so I worked in the Foodhall where I could sit down a little. I got a formal warning for having time off.’

Ms Dalziel said she then had 13 dental appointments after root canal surgery left her in excruciating pain.

She added: ‘I’ve always worked hard and feel like I’ve been kicked in the teeth. I appealed the decision and lost that.


‘I suffer badly with anxiety and I’ve barely slept since I was let go.’

Ms Dalziel lost her job at the Wolstanton branch of M&S
M&S carried out an investigation after Ms Dalziel lodged her appeal.

In a letter to her, the company stated: ‘I have investigated the absence review meetings and the outcome letters sent to you and I am satisfied that the M&S absence policy has been followed and no discrimination has taken place.

‘Therefore, I do not uphold this point of your appeal.’

M&S says it cannot ‘discuss individual cases’.

An M&S spokesman said: ‘Protecting the welfare of our colleagues is our utmost priority.

‘We have robust policies in place and any review of employee contracts is done within these procedures.’
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